Medical Resources

Even if you’re not enrolled in an AMCN medical plan, you and your family have access to multiple medical resources to help your health and well-being.

Virtual Visits

Save time and money with convenient access to high quality care whenever, wherever through Virtual Visits.

Virtual Visits allows all employees to access a doctor 24/7 in 20 minutes or less from their mobile device or computer (no appointment needed) who can treat and prescribe* medication for everyday illnesses and minor medical needs like:

  • Bladder infection/Urinary tract infection
  • Bronchitis
  • Cold/flu
  • Fever
  • Pinkeye
  • Rash
  • Sinus problems
  • Sore throat
  • Stomachache

*Prescription services may not be available in all states.

If you’re enrolled in an AMCN medical plan, you also have access to Virtual Visits by UnitedHealthcare.

Register today

Register for Virtual Visits ahead of time so it’s ready when you need it. Go to uhc.com/virtualvisits or download the UnitedHealthcare mobile app for iOS or Android.

Health Advocate

Insurance questions, medical terminology and claims can be complicated, especially in the middle of a crisis. Health Advocate assists you when you need it most.

Health Advocate is available 24/7 at no cost to all employees, dependents, and extended family members. They can help with things like:

  • Finding the right providers and hospitals, including eldercare support services
  • Untangling medical bills and navigating your insurance plan
  • Negotiating discounts on out-of-pocket medical costs not covered by your medical plan
  • Explaining conditions and treatments and securing second opinions

Call 1-866-799-2728 or go to members.healthadvocate.com to talk to a Health Advocate.

Note: Health Advocate is not affiliated with any insurance or third-party provider, and your medical and personal information is strictly confidential. Health Advocate does not replace health insurance coverage, provide medical care, or recommend treatment.

Left with out-of-pocket medical expenses?

If you have a medical bill over $400 not covered by your medical plan, Health Advocate’s Medical Bill Saver program will try to work with your provider to get a discount on the remaining out-of-pocket costs. Health Advocate will retain 25% of any fees they are able to negotiate.

MSK Direct Cancer Care

AMCN partners with Memorial Sloan Kettering Cancer Center (MSK) to offer exceptional cancer treatment to employees and their family members through MSK Direct.

MSK Direct helps connect patients with expert care from an experienced and compassionate team of cancer specialists at MSK, while providing practical and emotional support along the way.

Call MSK Direct at 1-844-506-0589 from 8:30 a.m. to 5:30 p.m. ET, Monday – Friday.

Services

MSK Direct can help you and your family members:

  • Explore treatment options at MSK if you’ve been diagnosed with cancer
  • Schedule a consult with an MSK specialist if you’re in cancer treatment
  • Get a second opinion, either remote or in-person, on a cancer diagnosis or care plan
  • Understand results from a medical test or exam that indicate a suspicion of cancer
  • Find recommended facilities near you if you live far from MSK and prefer to be treated closer to home

Schedule an appointment

You can usually schedule an initial appointment with MSK within two business days. We’ll help you gather necessary medical records and meet you at your appointment to provide support and introduce you to members of the clinical team.

To schedule an appointment, call 1-844-506-0589 from 8:30 a.m. to 5:30 p.m. ET, Monday – Friday.

Fertility solutions

If you’re enrolled in an AMCN medical plan, United Healthcare’s Fertility Solutions provides you with helpful information, emotional support, and experienced guidance as you explore options for expanding your family.

Dedicated and flexible support

A team of experienced fertility nurses can help you navigate the health care system, find providers that meet your needs, and provide information on causes of infertility and treatment options.

Plus, you can self-schedule calls with a fertility nurse at a time that works best for your schedule.

Fertility Centers of Excellence

Get care from specialists who have demonstrated potential in increasing the chance of having a baby

24/7 online learning

Explore our program and get answers to questions on fertility, possible treatment options, and how to cope with the challenges they may bring.

Get started

Call 1-866-774-4626 (TTY 711) from 8 a.m. to 7 p.m. ET, Monday – Friday or visit myuhc.phs.com/fertility.

Hinge Health for muscle and joint pain — new in 2024!

Hinge Health provides virtual clinical care and physical therapy for musculoskeletal issues, like muscle and joint pain, injuries, post-surgery rehab, pelvic health, and more.

Hinge Health is available 24/7 at no cost to all employees.

How it works

Hinge Health uses TrueMotion™ vision technology and motion sensors to deliver more effective and engaging exercise therapy, and the Hinge Health Enso wearable device addresses musculoskeletal pain without drugs or surgery.

Everything is available on the Hinge Health mobile app:

  • Custom clinical care and expert guidance from physical therapists, health coaches, and surgeons
  • Personalized physical, behavioral, and education plans based on your unique needs and medical history
  • Unlimited exercises and stretches that you can do anytime, anywhere
  • Care coordination with medical records, prior-authorizations, and claims data

Sign up for Hinge Health

Go to [URL] or download the Hinge Health mobile app for iOS or Android.

LGBTQ+ care

At AMC Networks (AMCN), we’re committed to diversity, equity, inclusion, and we strive to provide comprehensive benefit programs to help all employees, including transgender, nonbinary, gender-nonconforming, and LGBTQIA+ employees. We’re proud to support the unique health care needs of our employees and their families.

Whether you’re considering surgery, you need follow-up care after surgery, or you’re looking to provide support to your child or other family member, AMCN partnered with UnitedHealthcare to create the Transgender and Nonbinary Health Resources guide about benefits coverage to help you throughout your journey.