MEDICAL RESOURCES

Even if you’re not enrolled in an AMCN medical plan, you and your family have access to multiple medical resources to help your health and well-being.

Virtual health care

Employees and dependents who are enrolled in one of our medical plans can access virtual primary and urgent care through UnitedHealthcare.

24/7 Virtual Visits

Get 24/7 virtual care through Virtual Visits for $54 or less.

Access a doctor in 20 minutes or less from a mobile device or computer (no appointment needed) who can treat and prescribe* medication for everyday illnesses and minor medical needs like:

  • Bladder infection/Urinary tract infection
  • Bronchitis
  • Cold/flu
  • Fever
  • Pinkeye
  • Rash
  • Sinus problems
  • Sore throat
  • Stomachache

*Prescription services may not be available in all states.

Virtual Visits are not available if you’re outside the United States.

Register today
Register for Virtual Visits ahead of time so it’s ready when you need it. Go to uhc.com/virtualvisits or download the UnitedHealthcare mobile app (App Store | Google Play).

Virtual primary care

Schedule a virtual appointment for primary care like:

  • Annual wellness visits
  • Lab tests and preventive screenings
  • Prescriptions and referrals
  • Regular follow ups for chronic conditions

The cost for virtual primary care depends on the length of your visit:

  • $54 for visits 15 minutes or less
  • $104 for visits longer than 15 minutes

Schedule an appointment
Log in or register at myuhc.com/virtualcare to schedule a virtual primary care appointment.

Health Advocate

Insurance questions, medical terminology and claims can be complicated, especially in the middle of a crisis. Health Advocate assists you when you need it most.

Health Advocate is available 24/7 at no cost to all employees, dependents, and extended family members — even if you’re not enrolled in one of our medical plans. They can help with things like:

  • Finding the right providers and hospitals, including eldercare support services
  • Untangling medical bills and navigating your insurance plan
  • Negotiating discounts on out-of-pocket medical costs not covered by your medical plan
  • Explaining conditions and treatments and securing second opinions

Call 1-866-799-2728 or go to members.healthadvocate.com to talk to a Health Advocate.

Note: Health Advocate is not affiliated with any insurance or third-party provider, and your medical and personal information is strictly confidential. Health Advocate does not replace health insurance coverage, provide medical care, or recommend treatment.

Left with out-of-pocket medical expenses?

If you have a medical bill over $400 not covered by your medical plan, Health Advocate’s Medical Bill Saver program will try to work with your provider to get a discount on the remaining out-of-pocket costs. Health Advocate will retain 25% of any fees they are able to negotiate.

Behavioral health coverage

AMC Network’s medical plans offer behavioral health care options to those enrolled in a United Healthcare medical plan, including telemedicine, Applied Behavioral Analysis (ABA) therapy, and community resources to help you through difficult challenges.

Go to Behavioral Health to learn more.

MSK Direct Cancer Care

AMCN partners with Memorial Sloan Kettering Cancer Center (MSK) to offer exceptional cancer treatment to employees and their family members through MSK Direct. Family members do not need to be enrolled in a medical plan to use MSK Direct.

MSK Direct helps connect patients with expert care from an experienced and compassionate team of cancer specialists at MSK, while providing practical and emotional support along the way.

Visit mskcc.org/myemployer or call MSK Direct at 1-844-506-0589 from 8:30 a.m. to 5:30 p.m. ET, Monday – Friday.

Services

MSK Direct can help you and your family members:

  • Explore treatment options at MSK if you’ve been diagnosed with cancer
  • Schedule a consult with an MSK specialist if you’re in cancer treatment
  • Get a second opinion, either remote or in-person, on a cancer diagnosis or care plan
  • Understand results from a medical test or exam that indicate a suspicion of cancer
  • Find recommended facilities near you if you live far from MSK and prefer to be treated closer to home

Schedule an appointment

You can usually schedule an initial appointment with MSK within two business days. A dedicated Care Advisor will help you gather all your medical records and schedule a timely, coordinated appointment with an MSK doctor who specializes in the type of cancer you have.

To schedule an appointment, call 1-844-506-0589 from 8:30 a.m. to 5:30 p.m. ET, Monday – Friday.

Fertility solutions

If you’re enrolled in an AMCN medical plan, United Healthcare’s Fertility Solutions provides you with helpful information, emotional support, and experienced guidance as you explore options for expanding your family.

Dedicated and flexible support

A team of experienced fertility nurses can help you navigate the health care system, find providers that meet your needs, and provide information on causes of infertility and treatment options.

Plus, you can self-schedule calls with a fertility nurse at a time that works best for your schedule.

Fertility Centers of Excellence

Get care from specialists who have demonstrated potential in increasing the chance of having a baby

24/7 online learning

Explore our program and get answers to questions on fertility, possible treatment options, and how to cope with the challenges they may bring.

Get started

Call 1-866-774-4626 (TTY 711) from 8 a.m. to 7 p.m. ET, Monday – Friday or visit myuhc.phs.com/fertility.

Maternity support through Maven

If you’re enrolled in an AMCN medical plan, you can join Maven’s maternity program at no cost.

Maven Maternity offers 24/7 support for pregnancy and postpartum. You can video chat or message with a variety of providers and specialists for free, including OB-GYNs, lactation consultants, pediatricians, nutritionists, and more.

Maven also offers:

  • Unlimited coaching and education
  • Care Advocates to answer your questions and help you find in-network providers
  • An online library of resources and virtual classes

Maven is also available to your spouse or partner. They can create their own account and utilize all the same benefits.

Additional information and resources

New in 2025: We’re expanding our offerings through Maven to include parenting coaching, pediatric care, and menopause support. Visit 2025 Benefits Changes for details.

Get started

Visit the Maven website or download the Maven Clinic mobile app to activate your free membership.

Virtual physical therapy for muscle and joint pain

Hinge Health provides virtual clinical care and physical therapy for musculoskeletal issues, like back, muscle and joint pain, injuries, post-surgery rehab, pelvic health, and more. Hinge Health is available 24/7 at no cost to qualified employees enrolled in an AMCN medical plan.

Here’s how Hinge Health can help you on your path to pain relief:

  • Personalized for you: Unlimited exercises and stretches developed for you by physical therapists that are personalized for your needs, goals, and ability.
  • Dedicated support: Connect with a qualified health coach and physical therapists via text, email, phone call, or video chat to ask questions, set goals, and more.
  • Convenient exercises: Exercises can be done in about 15 minutes or less, and with the Hinge Health app, you can do your exercise therapy anytime, anywhere.

Get started with Hinge Health

Go to hinge.health/amcnetworks and answer a few questions to see if you qualify for Hinge Health. If you do, you’ll receive a starter kit and connect with a coach.

Already a member? Log into your account or download the Hinge Health mobile app (App StoreGoogle Play).

Real Appeal weight loss support

Employees and dependents who are enrolled in one of our medical plans can access the Real Appeal online weight management program at no additional cost.

Real Appeal can help you balance fitness, nutrition and mindfulness to create a healthy lifestyle and boost your well-being. The program focuses on action and motivations, not just weight loss, to help you take small steps for lasting change.

Their online tools and support programs include:

  • Personalized coaching through weekly group sessions
  • Addressing common challenges, like emotional eating, and how to change your behavior
  • A digital library of tips, recipes and workouts
  • Communities where you can connect with others to share challenges, insights and successes

Start your journey

Get started anytime at enroll.realappeal.com — have your health insurance ID card handy when you enroll.

LGBTQ+ care

At AMC Networks (AMCN), we’re committed to diversity, equity, inclusion, and we strive to provide comprehensive benefit programs to help all employees, including gay, lesbian, transgender, nonbinary, and gender-nonconforming employees. We’re proud to support the unique health care needs of our employees and their families.

If you’re considering surgery, in need of follow-up care after surgery, or  looking to provide support to your child or other family member, review our Transgender and Nonbinary Health Resources Guide to learn more about our benefits coverage.